Miss an event? Our on-demand library is a great way to catch up on past events.

Most sessions included in our conferences are recorded and available to watch at your leisure for up to two weeks after an event concludes.

Catch up on Sessions Included in our Latest Professional Lines Conference

Sessions from our Lastest Commercial and Hospitality Conference

Mind Your Mental Health

Value Selling: What It Is and How to Do It

Selling on value requires a deliberate effort to understand your customer. Join our panel of experienced sales and underwriting professionals to gain perspective on how to create value through cross-selling, up-selling and building value in your products and services. Our panel will share their personal experiences and strategies for how to sell on value and not price alone.

Presented by: Patrick Wolgast, Cathy Pagano, Michael Murray, Meghann Enright and Amanda Mattis

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Commercial Lines Products for Personal Lines Risks

How are you making the most of the opportunities within your grasp? In this session, we will explore the crossover between Personal Lines and Commercial Lines. Home based businesses, dwellings that become vacant and special events can be considered under both lines of coverage. Tune in to learn how to provide solutions to your customers on these products and many more.

Presented by: Stacey Friel and Michelle Ralston

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Commercial and Hospitality Event Anthony Reto Commercial and Hospitality Event Anthony Reto

Liquor Law and Insurance: What Bars and Restaurants Need to Know to Protect Their Business

Do you want to deepen your understanding of liquor law, latest trends, loss prevention and risk management in the bar and restaurant industry? If so, please join us for a live Q&A session. We will have an in-depth discussion on liquor liability law, how it relates to bars and restaurants, and what these establishments can do to protect their business and stay open. Attorney Patrick Reilly will share his extensive knowledge and the lessons learned from defending actual lawsuits filed against bars and restaurants.

Presented by: Haewook Lee and Patrick Reilly (panel attorney)

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Nonprofit Package Event Anthony Reto Nonprofit Package Event Anthony Reto

Seasons Change – Reliable Carriers Don’t Have To

Join our experienced panel as we discuss current events and the impact instability in the marketplace has on insurance professionals today. In this session, we will review emerging exposures and the coverage options USLI continuously has in place to ensure our policyholders always have peace of mind.
Presented by Chris Deveney, Eric Martinson, Brian Smith, Hilary Waks and Jess Knopp

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Nonprofit Package Event Anthony Reto Nonprofit Package Event Anthony Reto

Spicing Up Social and Human Services

During this session, our panel will answer your questions about one of the more complex sectors we write — social and human services. We’ll discuss current trends and unique coverage needs and share ideas for growing your book in this compelling area.
Presented by Devynne Bruder, Jess Knopp and Steve Heck
Moderated by Matthew Pearse

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What’s Next? Strategies to Drive More Nonprofit Business

In our conference finale, we will discuss the keys to target-market the ever-growing nonprofit niche. Join our hosts in an interactive forum as they highlight innovative (but simple!) strategies for finding and binding new business. We will also share the different USLI tools that you can use to grow your book.
Presented by Kristin Hazard and Jimmy Beach

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Wait, Does USLI Write That?

Have something on your desk that needs to be quoted? Want to learn more about the Professional Lines business we can handle? With the ability to consider hundreds of unique classes of business, USLI is a "go to" solution for errors and omissions, nonprofit directors and officers, and employment practices liability. This presentation will highlight key industries and emerging classes of business that we target. and we will also review a few areas to keep us in mind for — and you may be surprised! Test your knowledge at the end of the presentation with an interactive game!
Presenters: Sarah Shedden and Joey Biel

12 p.m. Eastern time | Duration: 30 Minutes

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Leverage the Management Liability Contract to Differentiate the Sale (Part 1)

Recently, the world has brought forward many unknowns, and boards of directors are looking to protect their organizations in the best way possible. This session will provide you with a better understanding of manuscript directors and officers and employment practices forms and endorsements in an effort to identify the best insurance protection for your customers. Part 1 will focus on basic coverage differentiators for these types of policies. Join us for part 1, part 2 or both!
Presenters: Kim Mullins, Jeff Zomorrodian

1 p.m. Eastern time | Duration: 30 Minutes

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Leverage the Management Liability Contract to Differentiate the Sale (Part 2)

Join us for part 2 to dig deeper into coverage differentiators that make directors and officers and employment practices policies unique. In part 1, we discussed basic coverage features to help identify the best coverage for your customers, and, in this next session, we will continue the conversation by focusing on those key coverage features that experts use to differentiate the sale. Join us for part 1, part 2 or both!
Presenters: Kim Mullins, Jeff Zomorrodian

1 p.m. Eastern time | Duration: 30 Minutes

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Packaging Like a Pro: E&O Products and Cross-selling

Are you ready to become a packaging pro? In this session, we will explore common coverages found in Property & Casualty policies, where key coverage gaps may arise for professionals and how to package and cross-sell to ensure your clients are getting the best option. We will review various claims scenarios and discuss a sales strategy to assist with cross-selling.
Presenters: Jeff McBride, Jason McGuire

3 p.m. Eastern time | Duration: 30 Minutes

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Professional Lines Event Anthony Reto Professional Lines Event Anthony Reto

Uncertain Times and the Uptick in Allied Healthcare

Your mind is your strongest muscle, and your body fuels your thoughts. Over the past year and a half, the insurance industry has capitalized on the benefits of people getting physically and mentally stronger. During times of uncertainty, our country has looked to find peace and stability in many classes that we write under our Allied Healthcare product. In this presentation, we will be discussing these trending classes of business in the Allied Healthcare market and how you can maximize this opportunity with our solutions.
Presenters: Devynne Bruder and Sal DiBerarado

1 p.m. Eastern time | Duration: 30 Minutes

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Anthony Reto Anthony Reto

Professional Lines Resources to Help You Sell

Are you fully equipped with the necessary resources needed to sell Professional Lines? Obtaining the quote is only the first step. You also have to add value to the terms you received — that’s why it’s important to know which Business Resource Center service to highlight and when to use claim examples. In this session, we’ll demonstrate how our value-added services and tools can help you fill out your selling toolbox and earn the business.
Presenters: Lenny Scheurle, Ben Slagis

2 p.m. Eastern time | Duration: 30 Minutes

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Anthony Reto Anthony Reto

D&O and EPL: Binge-worthy Claims and Concerning Trends

It’s true...our real-life claim stories would make the next best binge-worthy show. Want to hear what we are seeing in directors and officers and employment practices claim trends? Our stories will surely help your customers understand the increasing need for these coverages.
Presenters: Kim Mullins and Jeff Zomorrodian

3 p.m. Eastern time | Duration: 30 Minutes

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Listings and Leases: Managing Changes in the Real Estate Marketplace

Join us to hear all about the current issues, trends and concerns for our Real Estate and Property Managers products. It’s no surprise that COVID-19 has affected this industry in a unique way, which we will discuss from a claims perspective. Learn how the ever-evolving definitions of a disability and emotional support animal have increased the risk for discrimination claims against real estate agents and property managers. We will also include a high level overview of coverage features, common claims and competitors who are leaving the marketplace.
Presenters: Maggie Heck, Mary Jane Law

1 p.m. Eastern time | Duration: 30 Minutes

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Simulated Selling Scenarios

Time for a sales pitch! Our simulated selling scenarios will help you at the point of sale with selling more insurance! We will role play a sales pitch for various classes of business using this formula: creating a need, identifying gaps in coverage, overcoming objections, getting a quote, and asking for the business.
Presenters: Adam Taylor, James Comer, Sean Bell

2 p.m. Eastern time | Duration: 30 Minutes

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Professional Lines Event Anthony Reto Professional Lines Event Anthony Reto

Panel Discussion: Current E&O Claims Driving Market Conditions:

Leaders from our Professional Lines Claims team and Underwriting team will join us for a discussion of recent trends in claims and exposure affecting various professionals. We will also be examining how these trends are affecting, or could affect professional liability coverage.
Presenters: Mike Adamski, Jennifer Haeberle, Meredith Bennett

3 p.m. Eastern time | Duration: 30 Minutes

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Commercial and Hospitality Event Anthony Reto Commercial and Hospitality Event Anthony Reto

Liquor Law and Insurance: What Bars and Restaurants Need to Know to Protect Their Business

Please join us for a live Q&A session on April 20 to learn more about liquor liability law, how it relates to bars and restaurants, and what they need to look for in order to protect their business and stay open. Patrick Reilly will share his extensive knowledge and the lessons learned from defending actual lawsuits filed against bar and restaurant establishments. Our goals are to gain a better understanding of liquor law, loss prevention and risk management in the bar and restaurant industry.
Duration: 30 minutes

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